Front Desk
Company: Maine Course Hospitality Group
Location: Williston
Posted on: November 19, 2024
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Job Description:
Are you naturally a Friendly, Helpful person?Do you want to make
a positive Impact each day?
The Front Desk is the place for you!Create a memorable stay from
reservation to check-out, and help guests enjoy the area with your
personal recommendations.Our hotel is looking for a friendly and
professional front desk agent who can provide excellent customer
service to our guests. The ideal candidate will have a positive
attitude, be a quick learner, and be able to multitask in a
fast-paced environment.
Front Desk General Responsibilities:Greet guests in a friendly and
professional mannerAnswer phones and respond to guest inquiries or
requestsProvide information about hotel services, amenities, and
local attractionsProcess payments and handle cash, credit, and
debit cardManage the operations of the front desk including check
in and check outAssist guests with reservationsManage guest
complaints and resolve issues in a timely mannerMaintain a clean
and organized front desk areaComplete daily reports and balance
cash drawersFollow all hotel procedures and policies
Benefits:
Our Core Values: Integrity - Family - Fun - Respect
Front Desk Job Requirements Include:
- Proven experience in customer service or hospitality preferred-
Excellent communication and interpersonal skills- Strong
problem-solving and decision-making abilities- Strong attention to
detail and organizational skills- Ability to work independently and
as a team player- Ability to stand for long periods of time and
lift up to 25 pounds- Must be reliable and able to work weekends
and holidays
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Keywords: Maine Course Hospitality Group, Portland , Front Desk, Other , Williston, Maine
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