Crisis Worker, Emergency Services
Company: ECHN
Location: West Simsbury
Posted on: October 16, 2024
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Job Description:
NEW HIRE SIGN ON BONUS ELIGIBLE POSITION! - $10,000 POSITION
SUMMARY: This position provides direct and indirect clinical
services to all patients requiring behavioral health intervention
presenting in the Manchester and Rockville General Hospital
Emergency Departments. #Responsible for providing age-appropriate
assessment and treatment to a diverse population with multiple
needs. Core skills include crisis triage and assessment, individual
and family intervention, case management, community collaboration,
patient/family education, insurance verification and collaboration
and treatment planning and placement to appropriate level of care.
As skill sets permit, may provide flexible coverage to another
service within Behavioral Health on a short-term basis. #
EDUCATION/CERTIFICATION: Master#s Degree and licensure in a
Behavioral Health field is required as Licensed Clinical Social
Worker (LCSW), LPC, LMFT, or#Licensed APRN or PhD or equivalent.
Must receive certification in CPI de-escalation techniques within 6
months of hire into the role and maintain active certification. CPI
training is provided by ECHN.# # COMPETENCIES: This position
requires strong clinical skills including a demonstrated strong
team orientation. Strong written as well as verbal communication
using the English language is absolutely essential. Computer
competency with basic knowledge of Microsoft Word and Microsoft
Outlook is essential. Strong knowledge of psychiatric and risk
assessment is essential.# Knowledge of abuse and neglect reporting
mandates, duty to warn mandates, knowledge of community-based
resources and experience with Managed Care Organizations are all
desirable. Flexibility in approach so that service specific as well
as overall system needs can be met is critical. Must be able to
function effectively and independently in a work environment where
multitasking is necessary. Level of care age specific competencies
is required. Must be capable of taking swift and efficient action,
including patient restraint when responding to patient emergency
codes. # ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job
descriptions are not intended, nor should they be construed to be,
exhaustive lists of all responsibilities, skills, efforts or
working conditions associated with the job.# They are intended to
be accurate reflections of the principal duties and
responsibilities of this position.# These responsibilities and
competencies listed below may change from time to time. # #########
Job-Specific Competency Actively participates in individual
clinical supervision as evidenced by presenting cases for
discussion, identifying clinical skills areas needing improvement,
and openly accepting feedback from supervisor and peers. Is aware
of the impact of his/her behavior on peer#s and patient#s behaviors
as evidenced by their ability self-assess in individual and/or
group supervision. Applies a variety of interventions and resources
to effectively treat a population diverse in age and diagnosis as
evidenced by chart reviews. Demonstrates knowledge and respect for
cultural differences in respect to the treatment approach as
evidenced through documentation and case reviews. Exhibits up to
date knowledge of community resources and has ability to access
resources as appropriate to meet patient needs, as evidenced by
case reviews and chart reviews. #Conveys warmth, genuineness#and
empathy. Respects the patient as a whole person with strengths and
needs as evidenced through direct observation and patient feedback.
Interviews patients in a timely manner while reviewing all
pertinent clinical information#, contacting appropriate clinical
providers and may include family during interview based on the
clinical judgment of the clinician as evidenced by case and chart
reviews. Functions as a behavioral health resource to emergency
department staff, patients, families and community resources as
evidenced by direct observation. Demonstrates flexibility and
willingness to meeting the department#s needs for scheduling and
coverage for the two Emergency Departments as evidenced by direct
observation. Exhibits the ability to multi-task while continuing to
move patients through the system effectively and appropriately
meeting their clinical needs as evidenced through direct
observation. Is conscientious, productive and fulfills
responsibilities without reminders as evidenced by direct
observation, and chart audit. Exercises good judgment in seeking
help#and /or while acting independently as evidenced by direct
observation and individual and group supervision. Contacts Managed
Care Organizations negotiating authorization for appropriate level
of care and documents efforts as evidenced by chart reviews.
Completes all requested/required forms, letters and documentation
requirements with accuracy and thoroughness in a timely manner and
in accordance with JCAHO, Managed Care and other standards with
which the Program must comply as evidenced by chart audit.
Effectively uses psychological and physical management techniques
to manage violent or potentially violent situations consistent with
Physical Management Training (PMT), as evidenced by peer and
supervisor observation. Participates in Early Response codes and
Dr. Strong codes. #
Keywords: ECHN, Portland , Crisis Worker, Emergency Services, Other , West Simsbury, Maine
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