ASSOCIATE LEAVE SPECIALIST HYBRID
Company: Unum
Location: Portland
Posted on: October 16, 2024
Job Description:
Job Posting End Date: December 30When you join the team at Unum,
you become part of an organization committed to helping you
thrive.Here, we work to provide the employee benefits and service
solutions that enable employees at our client companies to thrive
throughout life's moments. And this starts with ensuring that every
one of our team members enjoys opportunities to succeed both
professionally and personally. To enable this, we provide:
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision,
Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments*All the benefits listed above are
subject to the terms of their individual Plans .And that's just the
beginning---With 10,000 employees helping more than 39 million
people worldwide, every role at Unum is meaningful and impacts the
lives of our customers. Whether you're directly supporting a
growing family, or developing online tools to help navigate a
difficult loss, customers are counting on the combined talents of
our entire team. Help us help others, and join Team Unum
today!General Summary:Minimum starting base pay is $42,000Start
Date: September 16, 2024This is a hybrid position with a 2 day a
week in office requirementAssociate Leave Reps are responsible for
understanding the FMLA and state regulations, processing of leaves,
review of medical certifications, and ongoing relationship
management with employees requesting leaves and their Employer
contacts. The leave specialist must exercise a high level of
independent judgment and critical thinking in decision making, and
be fully versed on the FMLA, applicable state leave laws as well
customer specific processing requirements. Partnering with other
business areas (Benefits Center, Contact Center, etc.) is also
important to the success of the leave management operation. This
position remains under the supervision and guidance of a
Trainer/Mentor.Principal Duties and Responsibilities
- Processing of new leaves and all daily follow-ups assigned
- Determine eligibility and availability of leave time for each
employee requesting leave for FMLA, State, and applicable Corporate
protections
- Determine and generate appropriate communications to comply
with FMLA regulations and customer procedures
- Review medical certifications and other documentation
submitted; consult with Nurse Case Manager and IME unit if
needed
- Determine the appropriate status of leave under FMLA and state
leave regulations taking into consideration regulatory
requirements, company-specific requirements, and analysis of
documentation received (medical, legal, etc.)
- Communicate medical or absence information with other internal
units (STD, Intake)
- Management of a leave through duration, reporting status to
Employer, employee and other internal units
- Respond to leave questions and issues from employees or
Employer contacts
- May perform other duties as assignedJob Specifications
- Successful completion of the Leave Management training program,
passing score on the final exam and quality audit and mentor
sign-off.
- 4-year degree or similar experience preferred
- Strong interpersonal skills and customer relationship
skills
- Strong business communication skills (telephone, e-mail,
written)
- Knowledge of Windows; general keyboard and computer skills
(Word, Excel, Access)
- Decision making and analytical skills
- Attention to detail and organizational skills
- Understanding of STD processes and work flows and insurance
industry preferred#LI-SA1#LI-BB1Unum and Colonial Life are part of
Unum Group, a Fortune 500 company and leading provider of employee
benefits to companies worldwide. Headquartered in Chattanooga, TN,
with international offices in Ireland, Poland and the UK, Unum also
has significant operations in Portland, ME, and Baton Rouge, LA -
plus over 35 US field offices. Colonial Life is headquartered in
Columbia, SC, with over 40 field offices nationwide.The base salary
range for applicants for this position is listed below. Unless
actual salary is indicated above in the job description, actual pay
will be based on skill, geographical location and
experience.$36,000.00-$62,400.00Additionally, Unum offers a
portfolio of benefits and rewards that are competitive and
comprehensive including healthcare benefits (health, vision,
dental), insurance benefits (short & long-term disability),
performance-based incentive plans, paid time off, and a 401(k)
retirement plan with an employer match up to 5% and an additional
4.5% contribution whether you contribute to the plan or not. All
benefits are subject to the terms and conditions of individual
Plans.Company:UnumUnum is an equal opportunity employer,
considering all qualified applicants and employees for hiring,
placement, and advancement, without regard to a person's race,
color, religion, national origin, age, genetic information,
military status, gender, sexual orientation, gender identity or
expression, disability, or protected veteran status.
Keywords: Unum, Portland , ASSOCIATE LEAVE SPECIALIST HYBRID, Other , Portland, Maine
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