Desktop Support

Location: Manchester
Posted on: October 19, 2024

Job Description:

Desktop Support

Location: Manchester, NH

Contract Duration: 3+ Month

Job Description

3+ years of recent Desktop Support experience

Familiarity with provisioning new laptops and desktops, including imaging, user configuration, and software installation.

Monitor daily ticket flow to make sure all issues are properly researched, updated, resolved or escalated.

Manage Laptop, PC, and Printer maintenance and support

Apply troubleshooting techniques and technical knowledge to identify the severity of the problem and perform needed steps to resolve the issue.

Document all reported problems, requests, questions and resolutions.

Excellent communication and phone skills, excellent problem solving, analytical, and customer service skills.

To Apply:

Please send your resume to mike@jvtadvisors.com

Keywords: , Portland , Desktop Support, IT / Software / Systems , Manchester, Maine

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