Full-Time Leader
Company: Tapestry, Inc.
Location: Tilton
Posted on: November 6, 2024
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Job Description:
Since its launch in 1993 with a collection of six essential
handbags, Kate Spade New York has always been colorful, bold, and
optimistic. Today, it is a global lifestyle brand that designs
extraordinary things for the everyday, delivering seasonal
collections of handbags, ready-to-wear, jewelry, footwear, home
decor, and more. Known for its rich heritage and unique brand DNA,
Kate Spade New York offers a distinctive point of view and
celebrates communities of women around the globe who live their
perfectly imperfect lifestyles.Kate Spade New York is part of the
Tapestry portfolio - a global house of brands committed to
stretching what's possible.A member of the Tapestry family, we are
part of a global house of brands that has unwavering optimism and
is committed to being innovative and wholly inclusive. Visitpage to
learn more about Tapestry's commitment to equity, inclusion, and
diversity.Since its launch in 1993 with a collection of six
essential handbags, Kate Spade New York has always stood for
optimistic femininity. Today, the brand is a global life and style
house with handbags, ready-to-wear, jewelry, footwear, gifts, home
decor and more. Polished ease, thoughtful details and a modern,
sophisticated use of color-Kate Spade New York's founding
principles define a unique style synonymous with joy. Under the
vision of creative director Nicola Glass, the brand continues to
celebrate confident women with a youthful spirit.
Kate Spade New York is part of the Tapestry portfolio - a global
house of brands powered by optimism, innovation, and
inclusivity.Job Title: Supervisor Outlet
Primary Purpose:The successful individual will leverage their
proficiency in retail to...Client & Service Expert:
Partner with Store Manager to develop business driving initiatives
that build a repeat business or attract a new customer to the
store.
Communicate and achieve store productivity targets including sales
per hour, adt, upt, and capture rate.
Ensure all associates complete the sales training program and
develops strong product knowledge across all categories.
Model and supervise the selling environment, provide consistent
coaching on sales training process in order to ensure the highest
level of customer service and sales.Leadership Presence:
Achievement of personal sales goals.
Educate team on sales plans, personal sales goals, store stats and
drives team to achieve them.
Ensure the highest level of service is provided to all customers
through extensive product knowledge and the completion of product
profiles.
Foster a team environment by creating a fun, competitive, inviting
atmosphere.Building Brand Equity:
Understand and communicate the kate spade new york brand aesthetic,
brand philosophy and lifestyle to the sales team and customer.
Ensure brand and operating standards are met to support brand
consistency.
Ensure store presentation standards are achieved and
maintained.Operational Excellence:
Perform and supervise store opening and closing procedures
including counting register funds, completing bank deposits,
opening and closing registers and securing facility.
Accurately processes all POS transactions and inventory functions
such as transfers, receiving, fedex shipments, repairs and damages
to maintain the integrity of the inventory.
Adherence to Kate Spade loss prevention policies and operational
procedures.The accomplished individual will possess...
Strong written and verbal communication skills
Detail oriented
Proactive ability to multi task and prioritizeAn outstanding
professional will have...
Minimum 2-3 years' experience in luxury goods or a comparable
retail environment
College degree preferred
Prior luxury goods experience preferredPhysical requirements...
Available to work store schedule, as needed, including evenings and
weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
Drive for Results: Can be counted on to exceed goals successfully;
is constantly and consistently one of the top performers; very
bottom-line oriented; steadfastly pushes self and others for
results.
Customer Focus: Is dedicated to meeting the expectations and
requirements of internal and external customers; gets first-hand
customer information and uses it for improvements in products and
services; acts with customers in mind; establishes and maintains
effective relationships with customers and gains their trust and
respect.
Creativity: Comes up with a lot of new and unique ideas; easily
makes connections among previously unrelated notions; tends to be
seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down,
and sideways, inside and outside the organization; builds
appropriate rapport; builds constructive and effective
relationships; uses diplomacy and tact; can diffuse even
high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a
relentless and versatile learner; open to change; analyzes both
successes and failures for clues to improvement; experiments and
will try anything to find solutions; enjoys the challenge of
unfamiliar tasks; quickly grasps the essence and the underlying
structure of anything.
Perseverance: Pursues everything with energy, drive, and a need to
finish; seldom gives up before finishing, especially in the face of
resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change; can shift
gears comfortably; can decide and act without having the total
picture; isn't upset when things are up in the air; doesn't have to
finish things before moving on; can comfortably handle risk and
uncertainty.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future
consequences and trends accurately; has broad knowledge and
perspective; is future oriented; can articulately paint credible
pictures and visions of possibilities and likelihoods; can create
competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed;
creates strong morale
and spirit in his/her team; shares wins and successes; fosters open
dialogue; lets people finish and be responsible for their work;
defines success in terms of the whole team; creates a feeling of
belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be
said; provides current, direct, complete, and "actionable" positive
and corrective feedback to others; lets people know where they
stand; faces up to people problems on any person or situation (not
including direct reports) quickly and directly; is not afraid to
take negative action when necessary.Kate Spade is an equal
opportunity and affirmative action employer and we pride ourselves
on hiring and developing the best people. All employment decisions
(including recruitment, hiring, promotion, compensation, transfer,
training, discipline and termination) are based on the applicant's
or employee's qualifications as they relate to the requirements of
the position under consideration. These decisions are made without
regard to age, sex, sexual orientation, gender identity, genetic
characteristics, race, color, creed, religion, ethnicity, national
origin, alienage, citizenship, disability, marital status, military
status, pregnancy, or any other legally-recognized protected basis
prohibited by applicable law. Visit Kate Spade
atwww.katespade.com.
Our Competencies for All Employees
Tapestry, Inc. will provide applicants and employees with
reasonable accommodation for disabilities or religious beliefs. If
you require reasonable accommodation to complete the application
process, please contact Tapestry People Services at 1-855-566-9264
or Visit Kate Spade at .Work SetupBASE PAY RANGE $15.00 TO
$21.00
Keywords: Tapestry, Inc., Portland , Full-Time Leader, Hospitality & Tourism , Tilton, Maine
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