Senior Director Radiation Oncology Operations
Company: Dana-Farber Cancer Institute
Location: Boston
Posted on: November 10, 2024
Job Description:
The Department of Radiation Oncology (RO) is comprised of three
Dana-Farber Departments; Dana-Farber Cancer Institute (DFCI) at 44
Binney Street (main campus), Dana-Farber Brigham Cancer Center, in
clinical affiliation with South Shore Hospital, and Libbey Park
(both in Weymouth). The departments have combined gross revenue
more than $150M. The combined departments include more than 20
physicians and over 75 support staff. -Reporting to the Vice
President of Radiation Oncology, the Senior Director of Radiation
Oncology Operations serves as a key member of the leadership team,
which includes working closely with the Chair of the Department and
Chief of Physics. In this role, the Senior Director of Radiation
Oncology Operations is responsible for leading and providing
oversight in the following areas: radiation therapy operations,
supervision of staff, technology review, facilities
planning/management (including leading major capital projects),
clinical research operations, population health, general process
improvement, network development and implementing Department and
Institute clinical initiatives. In addition, the Senior Director of
Radiation Oncology Operations will support the building design for
the Future Cancer Hospital and the collaboration with Beth Israel
Deaconess Medical Center. -Drawing on a broad understanding of
hospital and department operations, policies and procedures, and
displaying a high degree of initiative and independent judgment,
the Senior Director will collaborate closely with Departmental and
Institutional stakeholders across the Dana-Farber Cancer Institute,
Brigham and Women's Hospital, and South Shore Hospital. Due to the
level of this position, the position also regularly communicates
with, prepares materials for, receives direction from, and provides
counsel to the Chair and VP and other departments and the
Institute.Located in Boston and the surrounding communities,
Dana-Farber Cancer Institute is a leader in life changing
breakthroughs in cancer research and patient care. We are united in
our mission of conquering cancer, HIV/AIDS and related diseases. We
strive to create an inclusive, diverse, and equitable environment
where we provide compassionate and comprehensive care to patients
of all backgrounds, and design programs to promote public health
particularly among high-risk and underserved populations. We
conduct groundbreaking research that advances treatment, we educate
tomorrow's physician/researchers, and we work with amazing
partners, including other Harvard Medical School-affiliated
hospitals.PRIMARY DUTIES AND RESPONSIBILITIES:
- Lead in developing strategies and implementation plans to
improve and standardize all aspects of clinical -operations within
the three Radiation Oncology Departments.
- Work with the Vice President of Radiation Oncology to establish
and achieve long range goals for the Department of Radiation
Oncology and ensures the implementation of strategic business plans
that are aligned with the vision, strategic plans, and goals of the
Institute.
- Ensure healthy and collaborative relationships among the
faculty and staff within the Department of Radiation Oncology, and
related departments.
- Develop effective, clear, and precise methods of communicating
with the Vice President, and with departmental leaders, clinical
faculty, and staff on a regular basis.
- Continuously assess and improve efficiency of clinical systems
and processes within each area in collaboration with the Clinical
Director.
- Partner with key stakeholders across Dana-Farber to create
Radiation Oncology Operational Standards.
- Develop and launch new strategic initiatives, particularly in
the areas of clinical strategy and operations.
- Lead, participate in, or oversee special projects as assigned
by the Vice President.Operations Management
- Partner closely with the Radiation Oncology physician on the
planning and execution of clinical operational improvement
initiatives or new programs.
- Work closely with IT to buildout a new instance of ARIA (the
Radiation Oncology software platform used outside of EPIC).
- Provide senior-level oversight of the Radiation Oncology
ambulatory operations.
- Oversee Radiation Oncology projects and collaborate with the
Dana-Farber project management team to spearhead complex,
multi-disciplinary and multi-institutional initiatives to achieve
strategic, operational, and financial objectives of the Department
and Institute.
- In collaboration with the Radiation Oncology Director of
Quality/Safety, direct the development and implementation of
process improvement initiatives aimed at improving patient care
and/or outcomes.
- Lead the review of any new technology, or new treatment
technique, and the subsequent implementation ensuring they align
with strategic goals and are implemented safely with proper
training and education.
- Maintain an in-depth knowledge of the changing health care
environment and assess the market's need for clinical services. -
Monitor and evaluate the adequacy of existing clinical services
(including staffing levels) and ensure the development of programs
and services to respond to the market as directed. Develop,
support, and manage programmatic initiatives for care improvement
and cost reduction.
- Participate in designated committees and special projects
within the Dana-Farber, representing the department of Radiation
Oncology in various internal and external forums. - - - - - - - - -
- - -
- Lead regular meetings with clinical operations managers.
- Provide leadership in the implementation of regular staff
meetings, in-service trainings, etc.
- Perform other related duties as assigned and/or
required.Clinical Research Operations
- Oversee and maintain a clinical research structure that is
adaptable and flexible to interact seamlessly with the clinical
department.
- Work with internal and external research leaders in
facilitating ongoing research projects and clinical trials in the
department.
- Act as a liaison between clinical research and the clinical
patient care team.
- Continuously assess and improve the efficiency of systems and
processes.
- Lead regular meetings with clinical research staff.
- Work closely with Finance and Research Administration to ensure
accurate billing of sponsored clinical trials.Facilities and Space
Management
- Participate in the design of the Future Cancer Hospital and
identify space needs.
- Oversee the installation of linear accelerators, CT simulators,
and other major equipment.
- Responsible for Service Contract management for all major
equipment across all locations.
- Maintain good working relationships with Facilities and other
departments, so that work can be accomplished in a timely
manner.
- Play key leadership role in large renovation projects including
developing agendas, minutes and workplans. Oversee space
renovations, moves, and relocations throughout the Department.
- Proactively identify facilities-related issues that require
action. Participate in and responds to various Executive
Rounds.
- Communicate changes and updates in space and environment of
care to department managers and staff, ensuring that work is
conducted in a way that limits disruption to routine patient care
operations.
- Manage emergencies (floods, fires, etc.), working to maintain
operations and remediate as quickly as possible.Financial
Management
- Work closely with Finance for cost center fiscal management of
all areas of responsibility.
- In partnership with the Vice President, prepare analysis and
forecasting for introduction of new programs/services.
- Partner with Radiation Oncology Finance Team to prepare annual
budget.
- Present and justify budget requests to the Vice President to
ensure proper justification and/or data analysis is included as
supporting documentation.
- Lead capital budget requests and operating initiatives.
- Examine, analyze, and interpret financial reports to explain
any budget variances.Human Resource Management
- Recruit and retain all staff within the area of
responsibility.
- Create a working environment that supports the ongoing
professional growth and development of all staff, ensuring high
morale and optimal job satisfaction.
- Serve as the primary resource for all administrative issues
concerning human resource policy issues for staff in the areas of
responsibility.
- Facilitate resolution of conflicts and issues that emerge
between key clinical and administrative stakeholder groups.
- Address conflict and issues between managers, supervisors, and
employees within and across divisions and the Department. Consult
with Human Resources to resolve disputes.
- Develop, implement, and monitor compliance with policies and
procedures mandated by institutional regulatory entities (e.g., The
Joint Commission, Department of Public Health, CMS, etc.)
- Partner with Human Resources to ensure employment
relationships, compensation and benefits are implemented in a
manner consistent with Institute policies and procedures.
- Ensure appropriate training of employees. May be asked to write
job descriptions, enter discussions with Human Resources to
determine grades for new positions, annual rates of pay for new
hires, increases for employees who are promoted and equity
increases. - Monitor hiring trends to ensure market
competitiveness. -MINIMUM JOB QUALIFICATIONS:
- MBA, MHA, or equivalent degree required.
- 15 years hospital operations experience required; preferably in
an academic medical center environment.
- Prior demonstrated leadership experience, preferably in a
matrixed environment.
- Prior staff management experience.KNOWLEDGE, SKILLS, AND
ABILITIES REQUIRED:
- Direct experience with patient relations, problem solving and
conflict management.
- Experience in managing operations and designing strategy for
radiation oncology.
- Skilled at management, including strategy development,
prioritization, action planning, execution, and development of
monitoring tools. -
- Ability -to work independently, as well as collaboratively at
all levels of complex organization while managing multiple
competing priorities.
- Excellent ability to work with senior organizational leadership
and with staff across complex multi-entity organization.
- Demonstrated ability to interact with all members of the
organization in ways that enhance understanding, respect,
cooperation, and problem solving.
- Strong financial and analytical skill.
- Strength in management of a team, including development of a
team culture, as well as individual professional development.
- Strong analytical skills and decision-making abilities.
- Must possess the ability to communicate with physician
leadership and senior management and effectively facilitate
committee work.
- Proven track record of maintaining the highest standards of
performance, quality, credibility, and integrity.
- Must be able to maintain confidential information.
- Strong knowledge of Microsoft Office is required. -At
Dana-Farber Cancer Institute, we work every day to create an
innovative, caring, and inclusive environment where every patient,
family, and staff member feels they belong. - As relentless as we
are in our mission to reduce the burden of cancer for all, we are
equally committed to diversifying our faculty and staff. - Cancer
knows no boundaries and when it comes to hiring the most dedicated
and diverse professionals, neither do we. If working in this kind
of organization inspires you, we encourage you to apply.
-Dana-Farber Cancer Institute is an equal opportunity employer and
affirms the right of every qualified applicant to receive
consideration for employment without regard to race, color,
religion, sex, gender identity or expression, national origin,
sexual orientation, genetic information, disability, age, ancestry,
military service, protected veteran status, or other
characteristics protected by law. -EEOC Poster
Keywords: Dana-Farber Cancer Institute, Portland , Senior Director Radiation Oncology Operations, Executive , Boston, Maine
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