Strategic System Manager, Endoscopy

Company: Boston Scientific Gruppe
Location: Boston
Posted on: November 6, 2024

Job Description:

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.About this role:The Strategic System Manager is an influential and highly esteemed position within the Endoscopy commercial organization. This position requires individuals to possess a strong clinical, economic and collaborative mindset to consistently drive and maximize customer value across the division. Members of the Commercial Strategy Team will be the stewards of implementing our "ONE Endoscopy" strategy in key health systems through value delivery initiatives with the intent to establish long-term contractual commitment and sales results.As a SSM, individuals must exhibit strong sales performance, strategic excellence, and the ability to develop and influence key stakeholder relationships. The SSM, working closely with National Accounts and the local sales teams, is responsible for contract implementation, strategic solution sales and overall support to ensure BSC Endoscopy and Surgical Endoscopy is positioned favorably. Responsibility to identify and engage new stakeholders within the vertical system leadership is essential. This person will be responsible for driving sales revenue to exceed division priorities, define and develop new business opportunities that clearly reflect the company's vision and priorities, and contribute to overall team success.Your responsibilities will include:

• Sales Collaboration with Divisional (or National, International, Cross-divisional if necessary) Team Members to determine targets and opportunities across designated influential Health Systems.
• Assist in the development of customized account plans, value propositions, and solutions to match the IDN, the market, and key system stakeholders.
• Classify customer clinical needs, goals, and constraints related to patient care, facility efficiencies, & cost containment (where applicable). Determine where BSC solutions can assist in providing a meaningful healthcare solution.
• Prepare and submit reports to Sales Management by analyzing and compiling data, projections, and other relevant information.
• Identify user trends (as well as from our FSO) within the Division and maximize use of collected data to establish strategies best suited for the different geographies in the Division.
• Identify sales forecast gaps, submit corrective strategies, and implement aggressive sales growth tactics.
• Establish vertical relationships within designated IDN's for contract and clinical execution and align those relationships across geographies.
• Develop and enhance relationships through awareness activities, routine customer visits, product demonstrations, educational programs, procedural observation, trade show participation and problem resolution, as well as leveraging key referral sites.
• Develop relationships with administrative hospital employees and service line leadership to gain knowledge on unique facility business dynamics and to identify key decision makers.
• Contribute to the contract lifecycle management process by influencing key stakeholders and delivering value to minimize/eliminate the risk of RFP.
• Attend and participate in customer, company and industry sponsored forums and courses.
• Identify key referral networks for GI Products, Capital/Exalt, and Scope Solutions Franchises, i.e., Consultants, Infection Prevention Bloggers and Social Media outlets, Equipment Leasing Co.'s, etc.
• Execute sales targets and contribute to the achievement of sales goals of the Division.
• Coordinate contractual, strategic, and proprietary technology installation within the assigned IDN's.
• Deliver Value beyond economic strategies during the life of the contract.
• Maintain knowledge of the industry and the competition, continually seeking information from physicians, economic buyers, and others to challenge, modify and prioritize strategies. Prepare the team to counter the competition.
• Educate physicians and HCPs on the merits, proper implementation, and overall value proposition by giving presentations and demonstrations.
• Demonstrate outstanding Communication and collaboration with key BSC Stakeholders - DOS, NA, SIG, MDM, RM, and TM while empowering BSC "ONE Endoscopy" mentality.
• Effectively collaborate with Professional Education team to deliver strategic Education initiatives and programs.
• Effectively collaborate with Services and Solutions team to deliver strategic S&S initiatives and programs.Required qualifications:
• 5+ years of successful sales/marketing performance with a preference for additional sales/people leadership experience (3+ years sales leadership preferred).
• 5+ years of IDN/large health system management including Contract Negotiation, Implementation, and Optimization.
• Demonstrate the ability to influence key strategic accounts, key administrative and clinical stakeholders, and drive change through health systems.
• Demonstrates the ability to effectively collaborate and communicate across multiple BSC channels (ONE Endoscopy) and gain consensus across sales divisions.
• Demonstrates a strong understanding of how a health system operates and shows the ability to identify and influence new/current stakeholders.
• Complete understanding of the GPO/National Accounts strategy.
• Able to build and maintain strong customer relationships across a diverse call point.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
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Keywords: Boston Scientific Gruppe, Portland , Strategic System Manager, Endoscopy, Executive , Boston, Maine